Lead Reduction Program

Wilmington Water is committed to reducing lead exposure in drinking water in accordance with the EPA’s revised Lead and Copper Rule (LCRR). Our service line inventory is now live, and we are actively identifying all water service lines on both public and private property.


Service Line Notification Letters

EPA regulations require all water systems to identify and inventory the service lines that connect homes and businesses to the public water main. This work helps water utilities understand and manage any potential risks from lead in drinking water.

As part of these requirements, Wilmington Water must send annual notices to customers if their service line is made of lead or galvanized material, or if the material has not yet been identified (listed as “unknown”). These notifications also provide information about potential health risks and precautionary steps you can take.

If you received a letter from Wilmington Water, it means that a portion of your service line is lead, galvanized, or currently classified as unknown. It is important to know that having a lead, galvanized, or unknown service line does not mean you have been exposed to lead. Wilmington Water uses corrosion control treatment that significantly reduces the likelihood of lead entering your drinking water, and the system has consistently met all EPA regulations.

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Contact Us

If you suspect lead, Contact Us to schedule an appointment with the City to review your survey results. If a lead service line is identified, you will be notified, and we will assist you in reducing lead exposure.

Additional Information

For more information on lead exposure and reduction, visit the EPA's webpage on Lead Information.


Health Effects of Lead 

Exposure to lead in drinking water can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can lead to new learning and behavior problems or worsen existing learning and behavior problems. The children of women who are exposed to lead before or during pregnancy can have increased risk of these negative health effects. Adults can have increased risks of heart disease, high blood pressure, and kidney, or nervous system problems.