Contact Us
Immediate Assistance or General Inquiries
For immediate assistance, dial 311 within city limits or 302-576-2620 from outside city limits. Operators are available Monday through Friday, 7:30 am to 7:30 pm. After hours, contact Wilmington Police Non-Emergency at 302-654-5151. You can also email us at Water@wilmingtonde.gov for general inquiries and non-urgent matters.
Water Quality Concerns or Questions
If you have water quality concerns such as low pressure or discolored water, call our Call Center at 302-576-3878 or the Water Quality Lab at 302-571-4158. You can also email us at WaterQualityLab@wilmingtonde.gov. If you'd like your water sampled, our Water Quality Specialists will schedule a convenient time for you.
Report Suspicious Activity
To report suspicious activity near water sources, dial 311 within city limits or 302-576-2620 from outside city limits.