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  2. About Us
  3. Customer Resources
  4. Water Quality
  5. Education
  6. Projects
  7. Contractors & Developers

  1. Home

  2. About Us

    1. History
    2. Leadership
    3. Utilities Citizens Advisory Board
    4. Facilities
    5. Career Opportunities
    6. Public Records Request
    7. Contact Us
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  3. Customer Resources

    1. Enquesta Billing Portal
    2. Services & Information
      1. Customer Responsibility
      2. Water Meter Replacement Program
      3. Manage Your Usage
      4. Letters from Wilmington Water
    3. Billing & Rates
      1. Pay Your Bill & Manage Your Account
      2. Enquesta Billing Portal
      3. Customer Rates & Fees
      4. Understanding Your Bill
      5. The Value of Water
      6. Stormwater Charges and Credit
      7. Utility Payment Assistance Program (UPAP)
    4. Start/Stop Water & Sewer Service
    5. Cross Connection & Backflow Control Program
    6. Service Line Protection Plans
    7. Contact Us
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  4. Water Quality

    1. Lead Reduction Program
      1. History of Lead in Drinking Water
      2. Lead Information & Resources
      3. Lead Frequently Asked Questions
      4. Service Line Inventory
      5. Service Line Inventory Map
      6. Lead Service Line Replacement
      7. Lead Testing
      8. Pitcher / Filter Program
      9. Letters from Wilmington Water
    2. PFAS: Per- & Polyfluoroalkyl Substances
    3. Taste & Odor
    4. Water Quality Reports
    5. Water Treatment
      1. From Creek to Tap
      2. Source Water Protection
    6. Frequently Asked Questions
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  5. Education

    1. Earth & Arbor Day
    2. Clean Waterways
      1. Combined Sewer Overflows (CSOs)
      2. Municipal Separate Storm Sewer System (MS4)
      3. Waste & Oil Drop Off Sites
      4. Clean Waterways Information & Resources
    3. Resilient Wilmington
    4. Brandywine Flood Study
    5. Water Resources
    6. Kid’s Activities
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  6. Projects

    1. Capital Projects
    2. Water Treatment
    3. Wastewater Treatment
    4. Water Distribution
      Rodney Reservoir Demolition
    5. Wastewater / Stormwater Collection
    6. South Wilmington Wetlands Park
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  7. Contractors & Developers

    1. Bid & Contract Opportunities
    2. Construction Information
      1. Water Design Standards
      2. GIS Maps & Data Requests
      3. Lead Service Line Replacement
    3. Construction & Development Plan Review
    4. Permits & Licenses
    5. Cross Connection & Backflow Control Program
    6. Approved Water & Sewer Contractors
    7. Delegated Agency Program
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