Wilmington DE Department of Public Works
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Sign Up for Emergency Alerts

Home Posted on May 08, 2023

Sign up now to receive emergency alerts about your drinking water, sewer, and stormwater from the Wilmington Water utility. We'll keep you informed via text message, email, or voice mail, based on your preferences.

Our alert system is designed for both emergency situations and significant non-emergency incidents, such as planned maintenance, that may affect residents. Emergency alerts may include boil water advisories or main breaks.

To subscribe and tailor alerts to your location, simply provide your address and preferred contact method(s). Don't worry— We won't overwhelm you with everyday details.

How to Subscribe:

•    Online: Visit the Sign Up page or click the Sign Up button below.
•    Text: Text WilmingtonWater to 38276 for SMS alerts only.
•    App: Download the MyAlerts app for more information and easy access.

These alerts are provided free of charge, but standard text messaging rates and other charges may apply. Stay informed. Stay safe. Sign up now!

Questions? Contact Us.


  1. Wilmington Water Utility home page

Contact Us

  1. Department of Public Works

  2. Louis L. Redding City/County Building

  3. 800 N. French Street, 6th Floor

  4. Wilmington, Delaware 19801

Hours

  1. Monday through Friday

  2. 8:30 am to 4:30 pm


  3. Dial 311 within city limits

  4. or 302-576-2620 from outside city limits

After Hours

  1. Phone: Wilmington 311 or call 302-576-2620 (outside City limits)
    After hours call 302-654-5151

  2. Email: Water (General) or Water Quality Lab

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